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As a consumer, wouldn’t you appreciate a call from the pro that did work for you? Wouldn’t it make you feel good about that person? Wouldn’t you want to do business with him or her again?

Call and say, “Hello! We’re just calling to make sure everything is working as we promised it would. Are you comfortable? Are you satisfied with our work? Is there anything you’d like us to come back and look at? May we use you as a reference when we talk to your neighbors?”

If you’re proud of your work, you should have no problem at all with going back. Just do it.

Quit smoking.

Not easy, I know, but this is the single best thing you can do to improve your health and to keep yourself on this side of the lawn for as long as possible. I’m getting weary of going to friends’ funerals. They were all militant smokers, those dead friends. They each knew someone who smoked two packs a day and lived to be 95. And they’re all dead, nonetheless, and I miss them dearly.

Please quit.

Avoid negative people.

Get those unhappy people who need to gripe all the time out of your life. These people are forever looking for an argument and they’ll waste your time and sap your energy if you allow them to. Smile and walk away. You can’t change these people. Don’t try.

Stop being a rooster.

If the rooster oversleeps and doesn’t crow, the sun will probably still rise.

Are you a rooster?

Do you see yourself as irreplaceable and absolutely key to the business? Will it all grind to a halt the day after the funeral? Do you absolutely have to be on every job?

Are you the only one who can make a decision, or put out a fire?

I know it’s wonderful for the ego to think this way, but have you ever seen a truly successful business person (and here I’m talking about someone who finds time for the spouse and the kids) who hasn’t learned how to delegate?

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Dan Holohan - [Intro] | [Email] | [Website]

The views expressed in this article are those of the individual author and do not necessarily reflect the views of the management or staff of MasterPlumbers.com


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