Q: Why is this system any better than the rest of the systems on the market today?
A: The homeowner can easily service this system so you won't need a service person to come out to your home. The systems filter elements including the membrane can be easily removed and replaced simply and sanitarily using no tools.
Q: How is this system comparable in cost to other systems on the market?
A: To purchase a similar system from a local water treatment dealer you would usually pay between $500.00 to $800.00 dollars
Q: What about the units in the home centers for $159.00 are these systems just the same as this one?
A: No unfortunately after they are installed the consumer soon realizes that when they need to replace the membrane in the system the home centers don't even stock them. Replacement full tank shut off's and check valves are unavailable as well. You get what you pay for in quality. If you buy a .69 cent screwdriver it will last accordingly. I have serviced these types of systems in customer's homes many of the components used in these systems are poor quality and not easily found.
Q: Are the replacement elements expensive?
A: Reverse osmosis replacement elements are expensive but when you buy them directly online you can save big. To service our 36-gallon per day system you will pay less than 100 dollars for all 4 elements, this includes the membrane. That's less than most dealers' charge for the membranes alone call around to other dealers in the phone book and find out for yourself.
Q: What about service if I have a problem will I be able to fix it myself?
A: This system is high quality and easy to maintain roconn.com is always open with up to date repair information available 24 hours a day. If you have any technical questions we have an 800 number for you to call.
Q: What about installation?
A: You will need some basic hand tools. The most critical part of the installation is drilling the hole in your sink. You will need to know the type of sink you have porcelain clad steel, cast iron or stainless steel. We have special cutting tools available for sale that make it quite easy to drill the hole. Most plumbers will have these types of cutters as well. You may download the installation instructions in PDF from roconn.com and review them so you will be ready for the system when it arrives.
Q: What happens when I move will I be able to take the system with me?
A: Yes, but the hole left in the sink will need to be sealed. You can purchase a stainless steel sink hole cover at almost any hardware store be sure to use some plumbers putty to make it water tight. The feed valve and drain connection should be sealed and left in place these parts are also available at roconn.com
Q: Can this system be connected to my icemaker?
A: Yes, it is best to use purified ice with purified water, this way you won't get the strange taste or floaties that are common to tap water ice cubes. It is best to throw out the ice cubes every month because pure ice attracts odors from the food in your refrigerator. You will notice that ice cubes made with your system will freeze harder and last longer than tap water ice cubes. Connect your icemaker with a ROCONN reverse osmosis connection manifold this places all of the necessary connections in the most accessible location. One of the benefits of using this manifold is that it allows you to bypass the icemaker in case of a malfunction so you can still get purified water from your spigot mounted on the sink.
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